RETURN POLICY
COVID 19 MAKES RETURNS UNSAFE.
All orders placed are final sale. We do not process any returns/exchanges. Should you have any issues with your order, anything missing from your order or incorrect product, please contact customer service via email.
Please note there is no insurance associated with first class shipping. Please consider when paying less for shipping there is less coverage.
Order cancellations
All cancel requests must be made prior to order processing. Once a tracking number is assigned to your order it is in que for shipping and can not be cancelled.
Customer Service TEXT line:
585-283-0403
Please allow 24-48 business hours from the date your email is sent, to be reviewed and responded
Returned Packages (undeliverable)
If your package is returned to us for any reason you will be issued a refund minus shipping cost.
Wrong address
If you input an incorrect address at checkout your order will be canceled and refunded.